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    Our support staff

    All first and second level support staff are IT professionals with training in software development, as system administrators or system technicians. You can reach us via support form here on the site, via e-mail or by phone during office hours.

    Click here for the frequently asked questions, the FAQ.

    Outside office hours, e-mail requests are handled by the on-call service. If the on-call service is busy with malfunctions, it is possible that requests during the night will not be answered until the next morning.

    Support requests reach us directly via email to

    or via the form on the right.

    human test

    Our locations

    peaknetworks Hosting GmbH

    Eduard-Bodem-Gasse 5-7 6020 Innsbruck, Austria

    peaknetworks Schweiz GmbH

    Birkenstrasse 49 6343 Rotkreuz, Switzerland

    Datacenter Innsbruck

    Rennweg 29a 6020 Innsbruck, Austria

    Datacenter Gais

    Foren 8 9056 Gais, Switzerland

    Datacenter Falkenstein

    Am Datacenter-Park 1 08223 Falkenstein/Vogtland Germany

    The peaknetworks team

    Tom Knienieder

    Managing Director

    Benjamin Gaugler

    Software development, system and server engineering

    Stefan Kuhnert

    Software development, system and server engineering

    Helina Knienieder

    HR and Marketing

    Tobias Raggl

    Software development frontend

    Manfred Schindler

    Head of Support and Operations

    Manel Najjar

    First Level Support

    Susanne Reisigl

    First Level Support
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